When a North Carolina county insurance company conducted an investigation into its Register of Deeds office, it discovered a bit of an irregularity. Over a period of four years, there was $2.3 million that wasn't accounted for. The office handles a large volume of legal document filings, many of which include fees often paid in cash. Authorities indicated the office lacked an established protocol or basic procedure for handling cash transactions. When other employees raised their concerns, the department head dismissed the issue.